1) Shuttle buses for remote parking stands or air bridges
2) Quarantine inspection
3) Visa
4) Immigration inspection
5) Baggage claim
1) Boarding pass and baggage check-in
2) Oversized baggage check-in
3) Baggage security check
4) Quarantine inspection
5) Immigration inspection
6) Customs inspection
7) Security check
8) Waiting area
9) Boarding
1. Recommended to arrive at the airport 2 hours before flight departure.
2. For international flights check in process is begin 3 hours（ATR model 2.5 hours） before the scheduled departure time and finish 45 minutes before the flight takes off.
3. For domestic flights, the check-in process begin in 2 hours before the scheduled departure time and the check in process is close 30 minutes before the flight departure time.
4. The terminal boarding broadcast is a regional broadcast, Provide broadcast notification service before boarding and during the boarding process. before the boarding complete, Perform name broadcast to search for passengers who have not boarded . Flight boarding is close 15 minute before the flight departure time.
5. . When the flight is delayed or canceled, there will be a boarding broadcast and announce to passengers every 30 minutes about delayed or canceled information.
Enquiry Desk
Our airport is here to assist you with any inquiries regarding our facilities, flight information, and general airport operations. Please visit our Enquiry Desk located at the International Departure Hall on Floor 3.
For any inquiries, please contact us at the following:
⦁ Email: yaca_baggage@sai-airport.com
⦁ Phone number : (+855)(0)63 900 776
Lost & Found Services
If you have misplaced an item or found one, please visit our Lost and Found Items Unit located at the International Departure Hall on Floor 3.For any further inquiries about lost items, please contact our Lost and Found Item Unit at:
⦁ Email: yaca_baggage@sai-airport.com
⦁ Phone number: (+855)(0)63 900 776
1) Information desk
2) Baggage cart
3) Baggage security check room
4) Baggage packing
5) Toilet, Baby care,Accessible toilet
6) Drinking water
7) First aid
8) Duty free shops
9) CIP lounge
10) Passenger seats
11) Charging station
12) Television
13) Flight information display screen
14) VIP lounge
15) Baggage inquiries
16) Courtyard